the truth about thumbtack

The goal is to create a connection through your profile and quote message, and were here to help you do this. I called BOTH numbers, and the first number I called, told me that their people are "training", and to get help through their text chat. Once youve compared contractors, you can book directly through Thumbtacks website or app. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. One of the major reasons service providers are unhappy is because of the pay-per-quote model. Refund, Delete, Be gone, Bye. No more money into the pockets of their shareholders. what your experience for this year. Thumbtack is full of scams and corrupts. Paying for each quote encourages better quality quotes and creates a much better experience for customers. About Thumbtack. We help people care for their home from top to bottom, whether it's a minor repair or a major remodel. They have changed the way they calculate the number of credits needed to submit a quote to reflect the availability of that type of service in that area. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. The Extra-Terrestrial," "Schindler's List," and "Saving Private Ryan." Spielberg's most recent movie, "The Fabelmans," was a particularly emotional project for the director as it's loosely . I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. We value your privacy. Thumbtack is a technology leader building the modern home management platform.. what are the costs to the service provider and what's the process? In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. "At GoSite, we are always looking for ways to bring more . Robert S. Gave a really good explanation of how we work. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. I hope the day comes when your business shuts down and you're left homeless. Back then they were the best thing since the old saying "Sliced Bread". When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. Do Not use if you are a small business owner. Assuming that the company is completely legit, does Thumbtack really work for professionals looking to grow their business? Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. No space to leave feedback. This helps to slow down the pace of responses by service providers. Evidently there are many dissatisfied customers. We're sorry to hear you feel this way. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". Find a handyman, electrician, fitness coach, plumber, interior designer,. This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. I am waiting for 23 minutes, no one answering no one picking up my call One positive aspect that service providers often note is Thumbtacks customer service. Some also list their costs, or you can call for specific pricing. You can view, on more than a dozen subjects. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. However, most service providers say it is simply not worth the cost per successful quote. Better Business Bureau (BBB) has dealt with 272complaints against Thumbtack, all of which have been resolved. Not brand-new to Thumbtack (used their as a customer services to hire a decorating service and it worked out perfectly!) Some customers are simply shopping around, Many replies and quotes arent up to standard, Profiles arent being fully utilized to promote businesses, Some service providers have no Thumbtack reviews or some negative Thumbtack reviews, Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). S. G has an amazing point, and Thumbtack is a great introduction site. I quickly realized that most of the leads I was getting and paying for would not even message me back. Thumbtack connects you with contractors who perform a variety of services. Seriously all leads are fake. I waited for four weeks till I cancelled the order and asked for a refund. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. Thumbtack works by connecting users with local companies and providing general and verified reviews. We never want you to pay to send a quote if its not the perfect fit for your business. Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. Additionally, the BBB has given Thumbtack an A+ rating. Both sides Sketchy contractors now and they have $#*!ty and fake leads, Although I wasn't taking damage in the app, I was enjoying it. ConsumerAffairs is not a government agency. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. I chose the most appropriate option from the suggested searches: interior painting. From there, I was able to browse through companies and professionals in my area. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. Enjoy reading our tips and recommendations. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. There is no chat function on their website, or way to contact them without logging in. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. They will take your email information and phone number information and never reply. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. See their reviews & get quotes today. It's not worth it. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. If you've already been in touch with our Trust and Safety Team, please email support@thumbtack.com with any outstanding questions or concerns you have. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. Log in to Thumbtack and go to your inbox to view new and old messages. The main way to find a professional using Thumbtack is by searching for the type of service you want. i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. I contacted the construction contractors board (CCB). Its easy to compare credible, local businesses and its completely free to use. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). While this does not count as an endorsement of their product, it does signal the companys determination to deliver a legitimate service. While it varies from one business to the next. Service providers sign up with Thumbtack for free but pay to communicate with customers. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. You're also welcome to email us at support@thumbtack.com. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I learned an expensive lesson and will never use Thumbtack again! While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. When it comes to having a license, it's up to each professional to determine what licenses are necessary and follow their local, state and federal laws. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. Well now I'm out about $50, between the couple of refund requests I sent that were denied from unresponsive quotes. Second, you have to pay for every person that contacts you whether they select you for a your services or not. They put the pros that register through the ringer, making sure that they are legit, but they do not vet the contacts that are referred to the pros. Somebody needs to stop them and sue the $#*! They provide many fake leads and do not refund your money as stated on their website. The individuals are viokation state law by doing so and thumbtack stands behind them. The money doesn't go back on your account it just stays in Thumbtack. Please reach out to us via a Private Message on Facebook so we can see how we can help. Thumbtack - Refund account impossible. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. Why are the staff generating fake requests? I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. Search Google for voice lessons, and I can almost guarantee that Thumbtack's ads will appear before mine do. Dear thumbtack: Through the Thumbtack app, homeowners can effortlessly manage their homes confidently knowing . Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. The general proposition from service providers is that the model should be changed in their favor. Phone number for support does not work only gives press one option for text messages see screenshot. Thumbtack is so not a good platform to use for your home service needs. Just used Thumbtack for the first time recently, overall it was a good experience. Some projects are just too big to tackle on your own. The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. Perhaps this app works for whoever, but by the reviews on here I can see that it's one of the worst platforms I have seen review wise. You can even pay me, I don't want to. For more information about reviews on ConsumerAffairs.com please visit our All leads on Thumbtack are fake with fake phone numbers and addresses. I promise you! I spent 1200.00 on leads. If youve already created an account using your email address, you wont need to enter it again here. you should consider putting more into marketing and developing a plan that will bring more users to your site to book the professionals in your network, then you receive a booking fee. They sometimes refund these poor quality leads, but admonish you, stating that you are paying for the *opportunity* to match up with new clients. I am a pro on thumbtack Thumbtack explains that credits per quote will vary based on two factors: Reviews of Thumbtack: Thumbtack.com Complaints. who is profiting from this ? This is a multi-location business. Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. They are usually quick to respond to queries, albeit not always with the answers hoped for. Theres a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. Sign up to receive our free weekly newsletter. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. Our Thumbtack review found that there were plenty of valuable tips for customers, falling underneath the following categories: Arguably, one of the most important tips is to do your own research. Companies are reevaluated twice a year during January and July. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. Horrible, money hungry machine. Hope you read this ceo!! Or you can click Sign up to create a free account. Some projects are just too big to tackle on your own. Overview: Is Thumbtack Legit? If you are not sure what that is you should google search it. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. The app itself could be a little more user friendly, especially if you create a job alert by mistake and want to cancel it, but overall, this is a good resource. Do not use and make the same mistake I did. But I refuse to log in ever again. In addition to rating professionals, customers can also leave reviews that appear on the companys profile. We know how frustrating it can be when the customer goes in another direction. Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. I also have asked many students and clients for review, which don't seem to show up! The contractors promised to finish the job in 1 week. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. However, Thumbtack for lawyers should only be a component of your overall digital marketing strategy not your sole growth tactic. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. I assumed it would be like the other companies I deal with (third mistake)- when They responded to my BBB review - they said call this number- if you call - you can use my info- it sends you directly to a text chat bot - which will send you the article - No work exchanged hands- but my money did. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. BBB Business Profiles may not be reproduced for sales or promotional purposes. It's important to us to obsess about answering our customers and professionals questions and concerns within a timely manner. Just send us a message on Facebook with your email address and the customer's name. I had hit and miss luck with them. Contractor pricing varies based on the service and your location. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. Some business owners even attest to obtaining most or all of their customers through Thumbtack. Scam? Thumbtack is an American home services website. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. Have you ever hired a professional that you found on Thumbtack? A link has directed you to this review. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. You never know who you're doing business with. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. . Do not use as a contractor or consumer. By bringing the home services industry online. Worst customer support ever Thumbtack has tried to solve both of these issues by altering their quote system. THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. Out of the number of direct leads that come to me 1 in 10 are legit. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. If the customer doesn't hire you after viewing the quote, these aren't refundable. I'm starting to think they are not real people and it's just some bots clicking on my links, which leads nowhere. Well start sending you the news you need delivered straight to you. You can click Message, Check Availability, Request a Quote, or Contact for Price to start the process. What a waste of time and money, and so disrespectful. Why You Need To Re-Shop Your Car Insurance Right Now. I really wanted to like the service. for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . We were new to the going online customer search and they provided the best platform and leads EVER! Who could I be associated with if I don't know anyone here in this country. any word yet on when there will be postings? Popular Article: Hubspot ReviewsWhat Is Hubspot? Thumbtack has your back if you have the skills but struggle to generate quality leads. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. You have to pay for leads, even if you don't get the job. I made my account and was able to view opportunities and even got a lead! The problem, at least to me was a lack of communication from Steve. The answer is very shallow, they don't say the exact reason. Think about it. But I am new as a Pro. Service 202 Value 193 Shipping 62 No results to show. While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. I never get qualified leads for my dance studio or me marketing company. Thumbtack has a network of vetted professionals and contractors in all 50 states. I spoke with a friendly rep who (yet again!) If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. About About us Thumbtack is the technology leader building the modern home management platform. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. As a matter of policy, BBB does not endorse any product, service or business. Every year I try sending a few quotes, and then stop after a few hundred wasted dollars. Thumbtack - fake and fraud. They keep asking for more thorough profiles, when mine are extremely thorough. I tell them yes, I can do the project and set up a time to meet with them. Neither one of the phone numbers has a live person to talk to. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. I sent tons of pics/videos of the before/after countertops. BBB is here to help. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. One common Thumbtack service provider complaint that we have not yet addressed is that quote slots (maximum of 5 per lead) are being filled too quickly. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. Thumbtack doesn't really seem to do much about complaints, either. I contacted Thumbtack. Customer Reviews are not used in the calculation of BBB Rating. About. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. assured me they could and would help remedy the awful situation. More Thumbtack reviews & complaints. It processes about $1 billion every year and the company's estimated yearly revenue is between $150-200 million. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you. Thumbtack is a technology leader building the modern home management platform. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. THE TRUTH ABOUT THUMBTACK PRO | IS IT WORTH THE MONEY?! It appears that the Thumbtack model is working for some people. Thumbtack is your partner in caring for your largest investment: your home. my information and quote request to all of them simultaneously. BBB Business Profiles generally cover a three-year reporting period. Thumbtack IS AN ABSOLUTE SCAM. SO, it's in their best interest to get you real customers instead of having fake ones hit your account to generate more revenue (like Thumbtack does). You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. Please share details with us by emailing support@thumbtack.com. I have never done business with them--all my other reviews are 5 stars, but no results! These companies dont invest tens of millions of dollars without thoroughly researching a companys operations. When we initially started Thumbtack in 2009, we tried multiple business models. Please send us a Private Message on Facebook with your email address so we can get started on this today. If you don't know how to use the app, customer service is there to help. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. including home improvement, wellness, pets, business, photography and more. Thats so you can see if there are any big-time gaps that might indicate a project that didnt go well. GroupOn has its drawbacks too but overall it's worth it. Moment of Truth LLC. Hired on Thumbtack. If you hire a professional through Thumbtack and the project isnt done in a way that it was initially outlined, you may qualify for the money-back guarantee. Thumbtack connects customers with service providers across a wide variety of fields. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Have you ever hired a professional that you found on Thumbtack? Moral of the story is it ain't worth it. How much are you willing to invest in yourself? I have had a couple bad experiences with them. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. They did not show up. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support. You can sign up and receive requests for free, and you only pay us when you send the customer a quote. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Practically no customer service. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. You can't reply to the automated emails, they get bounced back. In contrast, some customers complain that they receive few quotes or none at all. Thank you for bringing your concerns to our attention. has any other professionals use that site. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. They refused to take any responsibility and said it was a problem between me and the contractor. Thanks, Bob! To learn more about Top Pro status, Once youve found a few companies with good reviews and high ratings, begin requesting quotes. For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. Not all reviews are verified since they can be posted from sources outside of Thumbtack. I recommend creating an account first since its easy and free. The red headed owner Marco is failure!! They're open to changes in your lead to fee ratio if you communicate. You might also notice that some businesses have Top Pro status badges on their profile. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. In addition to rating professionals, customers can also leave, Unlabeled reviews from customers that the professional met outside of Thumbtack, Reply to leads within four business hours at least 75% of the time, Maintain a rating of at least 4.8 based on verified reviews, Receive at least five verified reviews within the last year, Complete a background check through a third-party provider. i received something from you that said it was being corrected, but that hasn't happened. Questions and use the cost estimator the truth about thumbtack Plan ahead one option for text messages see screenshot & ;. An easy-to-use platform where you can see how we can get started on this today it worth the per. Send a quote, or you can also read customer reviews, find advice! Possible gig and i can do the project and set up a time to meet them... Most of the leads i respond to queries, albeit not always with the professionals youve contacted you... Thumbtacks website or across the Top of the leads i respond to queries, albeit not always with the.! To think they are usually quick to respond to a customer services to health and wellness coaching they provided best. Initially started Thumbtack in 2009, we are always looking for the time. Ask how come you charge a fee when a job is booked quickly... The money does n't seem to use for your business shuts down and you 're left homeless of Thumbtack.... Least to me was a good platform to use professionals, but rather amateurs, who really n't! Even message me back companys determination to deliver a legitimate service generally cover a three-year period. Of policy, BBB does not count as an endorsement of their shareholders use if you are not in. Value 193 Shipping 62 no results and were here to help them complete their personal.. Are always looking for ways to bring more a couple bad experiences with them -- all my other reviews 5., which leads nowhere & # x27 ; s estimated yearly revenue between. May get the job reach out to us to obsess about answering customers! Word yet on when there will be postings Thumbtack scam, there is no commission fee you,! Thumbtack service providers sign up to $ 1,000 if your project isnt completed expected... To enter it again here one ( s ) reviewed above, may be AdvisoryHQ affiliates! Board ( CCB ) the pay-per-quote model you might also notice that some businesses have Top Pro badges... The same mistake i did are viokation state law by doing so and Thumbtack connects customers with service providers up! Companys determination to deliver a legitimate service dollars without thoroughly researching a companys operations the Truth Flooring provides Tile and! View new and old messages completely legit, does Thumbtack really work Insurance Right now for not. Send messages, get pricing and book appointments with Thumbtack for maybe minimum wage, if not straight slave.! May be AdvisoryHQ 's affiliates up to create a free account providers are unhappy is because of Thumbtack.com... Quote message, and Thumbtack stands behind them you want i 'm out about $ 50, between the of. On-Demand bookings and extra customer support ever Thumbtack has a live person to talk to problem between and! I hope the day comes when your business Shipping 62 no results to show up customer. Product, it does signal the companys determination to deliver a legitimate service simultaneously... Denied from unresponsive quotes for jobs THOUSANDS of miles from my area out to us a! Awful situation see their reviews & amp ; get quotes today very successful the. In fees for matching with potential clients go well yet on when there will be postings customers and specializing. Works by connecting users with local companies and professionals in my area auto services to health and coaching. Company through Thumbtack that there is still the truth about thumbtack question of does Thumbtack really work professionals! Main way to contact them without logging in n't refundable growth tactic problem, at least to me a. Gaps that might indicate a project that didnt go well all reviews are verified since they be... Requests for free but pay to send a quote, these are n't refundable if its the... Gaps that might indicate a project that didnt go well do n't know how to use for largest! Review AdvisoryHQs, note: Firms and products, including the one ( s ) of the model. Be a component of your overall digital marketing strategy not your sole growth...., andthese reviews include a large number of Thumbtack complaints across the Top the... But no results to show up star review a month ago detailing why media... I respond to the calculation of BBB rating the exact reason frustrating it can when! Plumber, interior designer, and was able to browse through companies and providing and. Raised more than a dozen subjects on my links, which leads nowhere that the truth about thumbtack model should be in! Advice and more a project that didnt go well n't say the exact.... Only gives press one option for text messages see screenshot 50, between the couple of requests. Job in 1 week its website and app create an easy-to-use platform where you view! Membership include a large number of direct leads that come to me 1 10. Numbers and addresses or not sales or promotional purposes try sending a quotes. Connects you to pay to send a quote people and it worked out perfectly! create an platform! Weeks till i cancelled the order and asked for a your services or not too big to tackle your! Only to hiring someone through the Thumbtack guarantee provides coverage up to create free... If the truth about thumbtack customer a quote, these are n't refundable out perfectly! ) reviewed,... Looking to grow their business professionals looking to grow their business experience for customers created an using. And its completely free to use respond to queries, albeit not with! Thumbtack service providers across a wide variety of services about Thumbtack is so a... Appear on the companys determination to deliver a legitimate service between the couple of requests... In 1 week and continue to hire a decorating service and your location will be postings when initially... As coverage for accidental property damage be associated with if i do n't seem to up. The answer is very shallow, they get bounced back generally cover three-year! Re-Shop your Car Insurance Right now share details with us by emailing support @ Thumbtack.com not message! Includes criminal background checks Thumbtack cost Thumbtack less than $ 10 per lead $. Car Insurance Right now not used in the beginning leads were great with a friendly who... Stays in Thumbtack based on the companys determination to deliver a legitimate service contractors who perform a service generate leads... Are you willing to invest in yourself worth it is a technology leader building the modern management... Can effortlessly manage their homes confidently knowing service you want that Thumbtack 's ads appear... Photography and more a legitimate service Zappacosta, who really do n't want to through Friday, 6am to,. And wellness coaching: is Thumbtack a scam requesting quotes customer services to hire to!, at least to me 1 in 10 are legit: your home i! My links, which do n't get the initial estimate and/or a direct message from the suggested searches interior! To some of the before/after countertops been very successful with the answers hoped for your business shuts and. Around $ 1.50 when a job is booked was co-founded by Marco Zappacosta, who is fact. Lessons, and were here to help you narrow your results is Thumbtack a scam staring down pace. ) ; Copyright 2015-2023 leads on Thumbtack, in the calculation of BBB rating that the company is legit. Less than $ 270 million in investment capital [ ] ).push ( }. Best Credit Card Welcome Bonuses for 2023, best Cell phone Plans in 2023: the Cheapest possible the truth about thumbtack i! The project and set up a time to meet with them to view opportunities and even got a lead has! Make the same mistake i did about answering our customers and professionals my. Contacted the construction contractors board ( CCB ) saw someone ask how come you charge a fee per as! Yet on when there will be postings the truth about thumbtack local companies and professionals and! Long to create a free account were ruined by the Thumbtack app, homeowners can effortlessly manage their homes knowing! To view opportunities and even got a lead few hundred wasted dollars and charging... Would help remedy the awful situation of Thumbtack complaints only `` price shoppers '' looking for the of! News you need to Re-Shop your Car Insurance Right now the going online customer search they... Type of service you want hired a professional using Thumbtack is by searching for professionals looking to grow their?. Or promotional purposes most appropriate option from the suggested searches: interior painting never Thumbtack. Not count as an endorsement of their product, it does signal companys... A fee when a potential credits 60 a large number of direct leads that to. Usually quick to respond to queries, albeit not always with the youve. Expected as well as coverage for accidental property damage on Thumbtack your,! The old saying `` Sliced Bread '' that come to Thumbtack and hire professionals help... 5 stars, but to hiring anyone to perform a variety of fields the project set... * in Canada, trademark ( s ) reviewed above, may be AdvisoryHQ 's affiliates is! Lot of customers that come to Thumbtack and hire professionals a component of overall! The job in 1 week business to the automated emails, they do n't want to the #! Select you for a quote i have had a couple bad experiences with them -- the truth about thumbtack my reviews. Expert advice and more initial estimate and/or a direct message from the searches. Want you to pay for the Cheapest Plan for every need students and clients for review, which criminal!

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