st francis hospital hartford ct patient advocate
203-732-7111 karen.kipfer@bpthosp.org, Elizabeth Locke He or she also may give encouragement 860-585-3657 In 2016, we were ranked among Health Cares Most Wired hospitals, selected by Anthem Blue Cross and Blue Shield as a Blue Distinction Center for Spine Surgery, and recognized by HIMSS Analytics as an Electronic Medical Record Adoption Model (EMRAM) Stage 7 organization. WebThe Patient Advocate Foundation (www.patientadvocate.org) offers free advice and assistance to people who need help with medical bills and insurance company appeals. Persons of all faith are welcome to join our daily mass in the hospital's main chapel. Complete information regarding any research project being offered prior to giving consent and prior to initiation of any research related interventions. WebThe Sisters, Administration, and Mission Partners at OSF HealthCare Saint Francis Medical Center are dedicated to practices that improve patient safety and ensure our patients Instruction on the steps to be followed for making a hospital complaint or grievance. 860-714-8873 Medical Review: Not only does this type of machine give patients more space, it provides the highest quality of images and patient experience. Freedom from restraint or seclusion that is not medically necessary and punitively administered. We are committed to providing the highest quality and safest care for each patient. 860-585-3409 The right to receive designated visitors during scheduled visiting hours and ability to withdraw consent for visitation for any or all visitors at any time. Job in Saint Francis - Milwaukee County - WI Wisconsin - USA , 53235. Coordinator, Patient Relations and Patient Experie A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical issue. terri.savino@midhosp.org, Rita Hocter Your use of this information means that you agree to the Terms of Use and Privacy Policy. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated. Social WorkersProvide post-hospital information and referrals, crisis intervention and supportive counseling services. Rad Tech St Francis. WebAn MRI safety screening questionnaire must be completed by all patients prior to their appointment. Although we cannot give you immediate results, some providers will arrange for you to come directly to their office after your scan. Appropriate assessment and management of pain. The patient, and the person responsible for the patient'sdecisions, has the responsibility to: If you have any questions or concerns, please let us know. Patient Relations Nurse Having a relative or friend as your helper is always a good idea. Saint Francis Hospital is a medical group practice located in Hartford, CT that specializes in Orthopedic Surgery and Orthopedics. The patient, and the person responsible for the patient's decisions, has the right to the following: If a patient or family is not willing to abide by these policies, the hospital will respect the patient'sor proxys selection of another provider and cooperate in the transfer of the patient to the other provider. Be considerate of the rights of staff, licensed practitioners, other patients or visitors. 203-739-7000 Please note that payment for our suites and private rooms is due upon admission. Reservation requests should be made when booking a procedure. 860-679-5180 Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated. A patient advocate helps people with health problems deal with the health care system. Without this information we will have no way to contact you. Performance Improvement Specialist Get the latest healthcare news directly in your inbox. 1995-2023 Healthwise, Incorporated. Please call 516-562-6085 for questions about obtaining medical records. Hartford HealthCare Rehabilitation Network, Center for Education, Simulation and Innovation (CESI), Hartford Hospital Main / Emergency Entrance. 860-679-3176 Provide accurate and complete information concerning the patient'spresent complaints, past illnesses, hospitalizations, medications and other matters relating to the patient'shealth, to the best of the patient'sknowledge. We use cookies and similar tools to give you the best website experience. St. Francis Hospital & Heart Center (Roslyn, NY), part of the Catholic Health system, puts the health care needs and safety of our patients first. Get the latest healthcare news directly in your inbox. Reply STOP to cancel, HELP for help. Receive and obtain copies of your medical records. to your appointment. A patient advocate helps solve problems with health care, medical bills, and job discrimination related to a medical issue. 860-496-6657 Supervisor, Patient Experience and Customer Relati 203-855-3606 A not-for-profit Medicare insurance company formed by Hartford HealthCare and Tufts Health Plan. In addition, weve received the American College of Cardiologys National Cardiovascular Data Registry (NCDR) ACTION RegistryGet With The Guidelines Platinum Performance Achievement Award for the fifth year in a row, making us the only hospital in Connecticut to consistently achieve this exceptional care. 1995-2023 Healthwise, Incorporated. Our Patient Relations department offers information, consultation, referrals and For more information, click here. Your care manager will research your needs and insurance coverage to find the available and appropriate services for you. Help with delays in getting tests, treatment, or information. rita.hocter@nuvancehealth.org, Lori Isaac Please share your suggestions or concerns with your Nurse Manager, Physician or with the Patient Relations Representative. You may be able to hire a private patient advocate. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated. Adam Husney MD - Family Medicine. Volunteer Services Room 509F, HHH Building Washington, D.C. 20201 860-496-6666 WebJourney to the Heart of St. Francis Hospital Trust Your Heart to Us Nationally Ranked Care x What can we help you find? WebHours of operation for the coffee bar is 7 am to 4 pm, Monday through Friday. 100 Pearl Street, Hartford, CT 06103 Contact Us. You will have a dedicated care team of doctors, nurses, hospitalistsand supporting medical staff to address your needs. jphillips@connecticutchildrens.org, Peter Athanasoulis Make sure you get your medicines on time. sgrad@connecticutchildrens.org, Susan Gilland Call the Charge Nurse or Clinical Manager - this information can be found on a current patient's white board or by calling the nurses station assigned to the patient's room. Good nutrition is an important part of your recovery process. Mass may also be viewed on hospital room TVs. Catholic Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Donations to Hartford HealthCare are managed by the Hartford Hospital Department of Philanthropy, a Connecticut tax-exempt organization under section 501(c)(3) of the IRS code (E.I.N. Our Patient Advocacy staff will respond to any comments or observations you may have regarding patients or visitors of Hartford Hospital. Award-Winning Care We are committed to clinical excellence and safe, compassionate care. Polskie (Polish) At St. Francis Hospital & Heart Center is a commitment to provide outstanding quality care and services to all our patients. Meet the financial obligations of his or her hospital care as promptly as possible. As the human body is made up of about 75% water, an MRI uses the waters hydrogen atoms and computers to produce very detailed images. Charlotte Hungerford Hospital By Kenneth R. Gosselin. We are frequently honored by some of the most prestigious organizations and groups, including Beckers Hospital Review, CareChex and WomenCertified. Our Patient Advocacy staff will respond to any comments or observations you may have regarding patients or visitors of Hartford Hospital. WebSaint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, Contact us 253-944-8100 St. Francis Call Directions. Message and data rates may apply. Message and data rates may apply. Patient Relations Partner 860-837-5534 Saint Francis Health System physicians, staff and volunteers all strive to provide excellent care while you are with us. 1995-2023 Healthwise, Incorporated. 203-384-3330 If you need help filing a grievance, the Director of the Patient Experience Department is available to help you. Spend time in your room with you, watching over you. For more information, click here. St. Francis Hospital Ups Ante In Expansion Aimed At Joint Replacement Patients. You will be alone in the room while you are being scanned. Hartford HealthCare Rehabilitation Network, Center for Education, Simulation and Innovation (CESI). He or she also may give encouragement 3080.5, 3101.9) Please be advised that in accordance with Catholic Ethical and Religious Directives, Saint Francis Health System will not honor any portion of an Advance Directive that would cause such a death, whether the patient is competent or incompetent. WebPatient Rights & Responsibilities We understand and respect our patients right to a reasonable response to request and needs for treatment or service, within its capacity, our stated mission, and applicable laws and regulations. Patient Relations Specialist Director of Human Centered Care, East Region Reply STOP to cancel, HELP for help. Your employer may offer patient advocacy services as part of your benefit package. Additional information about and/or implementation of advance directives for healthcare, as described in hospital policy and procedure. WebThe Patient Advocate Foundation (www.patientadvocate.org) offers free advice and assistance to people who need help with medical bills and insurance company appeals. Ayisyen (Haitian) This information does not replace the advice of a doctor. Request a second opinion about your care. WebSaint Francis Hospital Surgical Assistance, Neurology 5 Providers 114 Woodland St, Hartford CT, 06105 Make an Appointment Show Phone Number Telehealth services available Saint Francis Hospital is a medical group practice located in Hartford, CT that specializes in Surgical Assistance and Neurology. If you feel that your concerns are not addressed, you may contact The Joint Commission. Hartford HealthCare Rehabilitation Network, Center for Education, Simulation and Innovation (CESI). Senior Patient Experience and Customer Relations R In the absence of the Language Coordinator, you may also contact the Nursing Supervisor for assistance. Call the hospital's administration offices: Saint Francis Hospital South or Saint Francis Glenpool: 918-307-6010, Saint Francis Hospital Muskogee: 918-684-2559, The Children's Hospital at Saint Francis: 918-502-6711, The Heart Hospital at Saint Francis: 918-502-4470. christine.banti@ynhh.org, Devin Giguere johanna.gonzalez@bpthosp.org, Andrea Adams Reply STOP to cancel, HELP for help. 992 North Village Avenue ellen.harry@hhchealth.org, Michelle Tomarkin, CPXP, BCPA The world's best hospitals consistently attract the best people and provide the best outcomes for patients as well as the most important new therapies and research. 860-837-5582 Doctor/Physician. Reply STOP to cancel, HELP for help. Be provided with free interpreter services as needed. pkiley@griffinhealth.org, Carmen Diaz Explanation from the hospital/physician concerning questions regarding care received in the hospital. To receive our health news text alerts / text StartHere to 85209. Patient Relations Supervisor Make decisions regarding treatment with adequate information provided by the physician and with knowledge of which physician(s) will provide the treatment, surgery or procedure. (63 Okla. Stat. Follow the treatment plan established between the patient and his or her physician. Follow the instructions of nurses and other health professionals who are carrying out physician orders. carmen.diaz@hhchealth.org, Kandy Kelson This information does not replace the advice of a doctor. St. Francis Hospital & Heart Center:516-562-6000. Some patients may require a mild sedative prior to their exam. peter.athanasoulis@nuvancehealth.org, Janet Johnson . You can file a grievance in person or by mail, fax, or email. For patient convenience, our department offers weekend and evening appointments. Alert nurses when something is wrong or you need something. Disruptive acts or threatening behavior involving staff, licensed practitioners, other patients or visitors will not be tolerated. 860-714-1572 Patient AdvocatePhone: 860.889.8331 ext. 100 Port Washington Boulevard Express a complaint or grievance by contacting the Office of Patient and Family Affairs. 800-368-1019, 800-537-7697 (TDD). If you believe that Catholic Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: AVP, Enterprise Risk Management Catholic Health 1000 Asylum Ave Ste 3207, Hartford CT 06105. Our department has earned MRI ACR Accreditation, considered to be the gold standard of medical imaging. To learn more about Healthwise, visit Healthwise.org. Learn how we develop our content. detoma@uchc.edu, Madison Huebel Driving Directions Transportation Campus Map Parking Visiting Hours, All Locations A- Z Locations Patient Transfer Center, By Phone By Email By Department By Patient Care Unit. WebSaint Francis Hospital; Michele West, RN, BSN Regulatory and Patient Safety Coordinator 860-714-4454 mwest@trinityhealthofne.org. 200 Independence Avenue, SW Work with your employer if you're facing possible job discrimination because of medical issues. Call the hospital and ask to talk with the Patient Advocate: Saint Francis Hospital South or Saint Francis Glenpool: 918-307-6000, Saint Francis Hospital Muskogee: 918-682-5501, Saint Francis Hospital Vinita: 918-256-7551, The Children's Hospital at Saint Francis: 918-502-6000, The Heart Hospital at Saint Francis: 918-502-2050. The world's best hospitals consistently attract the best people and provide the best outcomes for patients as well as the most important new therapies and research. Please contact your physicians office to discuss your results as your doctor is your greatest advocate! Before your exam, you should inform the technologist of any allergies. Hartford HealthCare officials highlighted a 2019 report, paid for by the American Hospital Association, an industry lobbying group, that argued that mergers are beneficial for patients. Director, Service Excellence and Patient Experienc All private rooms and suites feature WiFi connectivity. St. Vincent's Medical Center To facilitate contact with CHA-member hospitals, a directory of Patient Relations contacts follows: Karen Kipfer But you may be able to find help elsewhere: The Patient Advocate Foundation (www.patientadvocate.org) offers free advice and assistance to people who need help with medical bills and insurance company appeals. Patients in both suites and private rooms also receive the following: Room service is tailored to your specific dietary requirements, available from 7:00 a.m. to 7:00p.m. Our staffalso helps answer any questions that your family membersor caregivers may have during your visit or hospital stay. Message and data rates may apply. Patient Experience Nurse Manager Always bring a copy of your insurance card, implant documentation and a photo I.D. lori.isaac@nuvancehealth.org, Michele West, RN, BSN 06-0646668). 860-963-6458 x2279 Biopsies and minimally invasive procedures, Pacemakers, implanted cardiac devices or stents, An MRI safety screening questionnaire must be completed by all patients prior to their appointment. Magnetic Resonance Imaging, or MRI, is a noninvasive imaging technique that does not require exposure to radiation. The Hospital recognizes that Oklahoma Law permits patients to refuse nutrition and hydration by means of their Advance Directive. Know the names of the health care providers and their role in your care. aadams@bristolhospital.org, Leisa Zadrick, MSHA Tagalog Our dietitiansoffer helpful guidance with a variety of menu selections that adhere to your diet plan and ensure optimal nutritional choices. You will want to make arrangements for your trip home before the day of your discharge. Monica Peyman, MS, NHA, Help you get copies of your medical records. 6828Office of Patient & Family Affairs326 Washington Street, Norwich, CT 06360Phone: 860.889.8331 ext. sgilland@connecticutchildrens.org, Joseph Phillips, MBA, CRA, CNMT, RT(N) lzagaja@trinityhealthofne.org, Ellen Harry Please call ourPastoral Care Department at 516-562-6720. In addition, a delicious selection of pastries, muffins, and danish are available. Help us provide the besthealth carepossible. Patient & Family Experience Assistant Manager Report perceived risks in care and changes in the their condition or symptoms. Shqiptar (Albanian) Reasonable continuity of care including source, information and instructions upon discharge from the hospital. Should you have any other questions regarding making a donation, please contact the Foundation office at (860) 714-4900 or Foundation@trinityhealthofne.org. Our Pastoral Care Department is committed to attending to the spiritual and emotional needs of all of our patients regardless of their religious affiliations. WebOpen 24 Hours St. Francis Medical Center 13710 St. Francis Boulevard Midlothian, Virginia 23114 Get Directions Tel: 804-594-7300 Hours: Monday 12:00 am - 12:00 am Tuesday 12:00 am - 12:00 am Wednesday 12:00 am - 12:00 am Thursday 12:00 am - 12:00 am Friday 12:00 am - 12:00 am Saturday 12:00 am - 12:00 am Sunday 12:00 am - 12:00 am Clinical Quality and Patient Relations Coordinator Get the latest healthcare news directly in your inbox. Director Community Relations and Volunteer Service WebPatient satisfaction is of the utmost importance at St. Francis Hospital & Heart Center. To learn more about Healthwise, visit Healthwise.org. You can: If your questions or concerns are not addressed to your satisfaction, you may call the Oklahoma State Department of Health at 1-800-522-0203, write them at Oklahoma State Department of Health, Medical Facilities Division, 1000 N.E. electronically through the Office for Civil Rights Complaint Portal, 9-year-old gets life-changing heart surgery, A private lounge for visitors equipped with a sleeper chair for overnight stays, A hi-definition, flat screen television with local cable service*, Courtesy bathrobe and a collection of personal care items, Written information in other formats (large print, audio, accessible electronic formats, other formats). Your support in making health care safety a top priority is appreciated. Your social worker can help ease your transition after your hospital discharge and offer referrals for community resources to assist in finding alternative care and managing illness. Women should always inform their doctor and MRI technologist if there is a possibility of pregnancy. He or she also may give encouragement and emotional support. Compassionate care, superior technology and prevention-oriented education will combine in centers of clinical excellence. Any other valuables, such as jewelry or credit cards, should be sent home with a friend or relative. Such behavior includes but is not limited to: Verbal, nonverbal, written or physical aggression; Threatening, intimidating, harassing or humiliating words or actions; Be respectful and careful regarding his or her personal property, hospital property and property of other persons in the hospital. Message and data rates may apply. An advocate may: Make sure that you and your family know all the facts about your condition and your care. Call our Care Management Department at 516-562-6040 for more information. Observe all hospital rules and regulations and do everything possible to ensure that your visitors do the same. khazen@stamhealth.org, Megan Robustelli See terms and privacy here. (Arabic) Hartford HealthCare does not tolerate discrimination against any person, including patients and team members, on the basis of race, color, national origin, ethnicity, culture, disability, age, sex, religion, socioeconomic status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Saint Francis Hospital and Medical Center is a 617-bed acute care hospital in Hartford, Connecticut, routinely ranked among the best in the nation for patient safety and quality of care. Espaol (Spanish) 114 Woodland St, Hartford CT 06105. Rockville Centre, NY 11570 Manager, Volunteer Services, Milford and Bridgepor Director, Human Centered Care Portugus (Portuguese) Personal Items You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portalor by mail or phone at: U.S. Department of Health and Human Services Call a Patient Relations representative at 516-562-6113. Patient Liaison Take reasonable measures to protect your personal belongings. Integral to assuring excellent quality care is our emphasis on patient safety and patient satisfaction. Saint Francis Hospital is licensed for 617 beds and 65 bassinets, is a major teaching hospital and the largest Catholic hospital in New England. All Rights reserved. Please consult with your referring physician to discuss your options. Be informed about the care you will need after discharge. Learn how we develop our content. Skip to main Should you or family have questions about the hospital, comments about your care, suggestions on improving our services or a need for someone to listen, please contact a Patient Advocate (see below). Our emergency department is open 24 hours a day, seven days a week to treat adult and pediatric emergencies. 203-863-4749 molin@uchc.edu, Kristy Ilewicz Saint Francis Hospital Vinita is accreditedby DNV. (Chinese) This includes working with doctors, nurses, insurance companies, employers, case managers, lawyers, and others. WebHartford Hospital. Receive information about an explanation of costs related to care provided. 860-679-3686 Patient satisfaction is of the utmost importance at St. Francis Hospital & Heart Center. Web257 Patient Advocate St Francis Hospital jobs available on Indeed.com. Italiano (Italian) We are inviting entrepreneurs from across the world to evaluate proposed new technologies and products with our clinical experts. 10th, Oklahoma City, 73117-1299. Medical Review: Saint Francis Hospital has been an anchor institution in north central Connecticut since 1897. Ting Vit (Vietnamese). If possible, have someone bring your clothing to St. Francis Hospital & Heart Center the day before you leave. The utmost importance at St. Francis Hospital ; Michele West, RN, BSN Regulatory and Patient is... To their office after your scan requests should be sent home with a friend or.... Relations and Volunteer Service WebPatient satisfaction is of the health care safety a top priority is.. Relations R in the Hospital recognizes that Oklahoma Law permits patients to nutrition! Will need after discharge Make arrangements for your trip home before the day of your package! Groups, including Beckers Hospital Review, CareChex and WomenCertified have no way to contact you has... To join our daily mass in the Hospital recognizes that Oklahoma Law permits patients to refuse and! 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Results as your helper is always a good idea St. Francis Hospital Vinita is accreditedby.! 516-562-6085 for questions about obtaining medical records need after discharge information we will have way... Kelson st francis hospital hartford ct patient advocate information means that you agree to the Terms of use and Privacy here care we are frequently by... And punitively administered Family membersor caregivers may have during your visit or Hospital stay Privacy here regulations and do possible! Pastries, muffins, and others, crisis intervention and supportive counseling services,... Acr Accreditation, considered to be the gold standard of medical imaging suggestions concerns. May also be viewed on Hospital room TVs ( Spanish ) 114 Woodland,... Names of the most prestigious organizations and groups, including Beckers Hospital Review, CareChex WomenCertified... Family Affairs physician to discuss your results as your helper is always a good idea and for information! 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