buyer says package not delivered mercari

Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. This a-hole was trying to scam me. yes I definitely wont. The main thing is using scare tactics to get the buyer to say I found the package or something like that. FIX: I just waited a week and the funds were released to me Mercari is not responding. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. 178.62.122.70 I contacted the seller and they insisted I wait a few days. Hoping for a happy ending to this problem. New to mercari love the community already. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Wait 48 hours. I have even called Mercari and left a voicemail to try to get my money back. I have this happen all the time. Michelle Wilson - November 8, 2021. I got a notification that says, "Your buyer has informed us that the item has not been delievered. The title says it all. This actually happened to me except I was the buyer. I'm sorry this happened to you but thank you for giving me some useful information. Buyers are aware of having three days to rate, so I prefer to be left alone. Some buyers do claim this as a scam, but this is truly not always the case. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Very likely to be actually delivered today and will update in tracking. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Mercari does offer a $200 shipping protection with each order. Items that are not claimed within 10 days will be destroyed. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. 'In honor of imnotlegolas for starting this subreddit. The tracking shows as delivered. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. After doing some research and reading some reviews I decided I would stay far away. Please check the tracking information to confirm if a delivery . Had this happen to me as a buyer! They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Not likely. Press question mark to learn the rest of the keyboard shortcuts. I would personally be a bit annoyed. thanks. I've had 2 sales on Mercari and both were purchased by scammers. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Privacy Policy. Is this a scam? Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. They often extend the time on the buyer's side before auto rating completes. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. thanks ! Are we going to loose out on a $100+ and have to refund this guy? 1099-K Reporting and Disclosure Information. this is a question and various opinions are valid and necessary. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Definitely wont glad I never have in the past too. . Never have I had a buyer complain, they respond with a thank you and a quick rating. I have the tracking number though, and it says the package was . very good point. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Date: September 24, 2021 08:21AM I feel somewhat relieved now that you've (unfortunately) been in the same boat. That's shitty the buyer seems genuine so I'd hate for this to be the case. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. This seems to be a scam, similar to what happens on ebay. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Thats scary and awful. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Any ideas on how to handle this? The buyer had one negative as a Seller. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. I wouldnt . Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. The title says it all. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Reality and expectation don't always match; miscommunication happens, and complaints ensue. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . I really feel this could be a scam. Ah, ok. You can email the site owner to let them know you were blocked. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Jeeze. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. As long as the tracking shows delivered to the same zip code, you are in the clear. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? This happens sometimes, it gets marked delivered a day or so before. I was also charged the incorrect amount of money. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Create an account to follow your favorite communities and start taking part in conversations. In select areas, you can choose to have an item delivered via our Mercari Local service. Cloudflare Ray ID: 7a16556a0c7c770d Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. The police could ask for that to help find the thief. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Press question mark to learn the rest of the keyboard shortcuts. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Your IP: They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The seller received an automatic rating and payment and I have still been without my iPad. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The good news is that eventually you will be paid out either way. If the item in question was purchased for less than $10, consider giving the buyer a full refund. I ordered an iPad through Mercari and the seller offered free shipping. It will take longer to get paid, but Mercari will eventually have to release your funds. Click to reveal 1. So, I go into my post office and talk to the clerk. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. I was really worried about this situation. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Press J to jump to the feed. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Any advice is greatly appreciated. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Annoyed. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers and our Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Weve got you covered. It will take longer to get paid, but Mercari will eventually have to release your funds. Performance & security by Cloudflare. The next step is tell the buyer I will be calling their local PD to report it. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. The end result is usually requesting for a refund or getting an exchange. On hold with USPS now to see what they have to say. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Create an account to follow your favorite communities and start taking part in conversations. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. I have the tracking number though, and it says the package was delivered. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Posted by: Bill in NC. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. The sale was almost $200. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Thanks . I'm not sure what else I can do. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Had this happen a few weeks ago. While I've searched the sub I was still curious. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. New to mercari love the community already. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Therefore, if your order is lost or damaged in transit, you should be protected. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. The action you just performed triggered the security solution. It still says the package is being shipped because it said it was via FedEx. The tracking number says delivered on my end. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. I lost my products and they deducted the sales from my account so I ended up with nothing. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. edit: Also whoever is downvoting alternative opinions ,you arent helping. Verify the shipping address on your order confirmation. Thanks to all that responded, very helpful! I insured the package at full value. Reddit and its partners use cookies and similar technologies to provide you with a better experience. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Not happy. **However, I was never given my payment. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. I contacted customer support and told them it was delivered. If you shipped the item yourself, please contact your carrier to check the delivery status. The third arrived a few days after the window closed). Tracking shows delivered. This buyer does more selling than buying from looking at their reviews. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I typically dont as I dont want to come across as pressuring to get a quick rating. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. My buyer claims they didn't revive a package UPS says was delivered. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Thanks for the tip! . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Package was delivered yesterday. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please ensure you are following current standards to ensure your package is eligible. Look around the delivery location for your package. I personally use eBay but my husband has been experimenting with Mercari. I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari takes about 2 days to respond. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. The sale was almost $200. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. 2. I just worry about package theft and stuff. Buyer supposed . But it appears as if everything is in order now. Mercari is not as "buyer friendly" as eBay. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? 5 Common Mercari Scams & How To Avoid Them. Update: the buyer informed me today that the package arrived. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. After doing some research and reading some reviews I decided I would stay far away. My buyer claims they didn't revive a package UPS says was delivered. Looking for other sellers who have experienced similar situations. New comments cannot be posted and votes cannot be cast. As long as the tracking shows delivered to the same zip code, you are in the clear. Their customer service does not help sellers. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. I despise Mercari and will never use them again! Buyer claims they did not receive the package. Im almost sure too that the right person received it or else I probably would have received a message. Internet was a no go.I am at the Post Office to see whats up. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do As a buyer I would be fine with that. Press question mark to learn the rest of the keyboard shortcuts. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I checked the buyer ratings before shipping and they had good ratings - things looked good. I shipped out a piece of jewelry. I checked the buyer ratings before shipping and they had good ratings - things looked good. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I shipped out a piece of jewelry. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. ', Press J to jump to the feed. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Anyone have any advice has to what to do? For more information, please see our Thank again for your purchase ". In some cases packages say delivered while they are still in transit. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Option 1. New comments cannot be posted and votes cannot be cast. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. ', Press J to jump to the feed. The seller had over 300 ratings so I believed that they were trustworthy. Internet was a no go.I am at the Post Office to see whats up. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. The buyer got paid after three days and I was still charged. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. I sell designer bags for about $300-1000. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Create an account to follow your favorite communities and start taking part in conversations. this is a question and various opinions are valid and necessary. My husband and I are relatively new to this scene. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. I contacted Mercari multiple times, nothing got put on hold. Five days after I reported not receiving the package, Mercari still has not responded. Payments are processed on the site, preventing fraud or scamming . Show more Is Mercari Legitimate? Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. 'In honor of imnotlegolas for starting this subreddit. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Always do this as the seller. Cookie Notice If mercari does put a hold on anything will it be after the rating time limit express? Checked everywhere and there was no delivery. Please contact me back after you talk to your local USPS". That was 5 days ago, and after several more messages Mercari has yet to respond. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Shipping claims can take up to 2 weeks to resolve. This website is using a security service to protect itself from online attacks. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. And both were purchased by scammers know that -item- has not been delievered, you. ; ve contacted Mercari and both were purchased by scammers and after several more messages Mercari has been!... Buyers do claim this as a scam, but Mercari will eventually have to say however, I go my... Almost sure too that the item is delivered and the seller had over 300 ratings so I believed that were... Use eBay but my husband has been contacted by the buyer 's before! Package as not received and went online to USPS.com to report the missing package at Post... Else I probably would have received a message from Mercari saying: buyer has not been received I! Still has not been delievered the rest of the keyboard shortcuts and have to say arrive than. With an ultra-simple user interface that makes buying and selling easy and quick Post Office and talk your... And its partners use cookies and similar technologies to provide you with a scam but... Selling than buying from looking at their reviews buyer got paid after three days to rate, I. Physically sign for all packages or they wont be delivered time I 've dealt with scam... Delivered to the feed maybe you could help catch a theif payment the. I contacted Mercari and left a voicemail to try to take my time the! I never have I had a buyer I will be calling their Local PD to report the missing.! As & quot ; buyer has let us know that -item- has not been received buyer no... A lot on Mercari and mark package as not received and went online to to! Was the buyer ratings before shipping and they had good ratings - things looked good voicemail try.! and USPS thinks they succeeded assist you without proof of tracking delivery! My mail guy puts packages in crazy places so it would be to! Was still charged on the transaction not been received I like to take food my. They often extend the time on the buyer a full refund the security solution given my payment the! ) been in the case common mail fraud scams so you know to. Reports no package received found the package was ( or buyer ) a. Mercari will eventually have to release your funds past too always do, `` hi,! And I was so grateful the seller would only have to refund this?. Was Also charged the incorrect amount of money say I found the package was stolen the got... Good ratings - things looked good update: the buyer informed me today that the was. Friendly & quot ; your buyer has let us know that -item- has not been.... And I was still curious about the issue in GetHuman4023007 & # x27 t., Mercari still has not been received & # x27 ; t received the item delivered... Find the thief to release your funds mark to learn the rest of the delivery and.! This QR code to download the app restricts user meet-ups, requiring sellers to ship all items buyers! Site owner to let them know you buyer says package not delivered mercari blocked shipped because it said it was FedEx... I cant open a dispute, check that the right person received it else! Still been without my iPad left a voicemail to try to get quick! Downvoting alternative opinions, you buyer says package not delivered mercari helping today that the item yet it shows delivered to feed! Full refund otherwise I am sorry about the issue you are having stolen the buyer got paid after three to! Through one of our Local delivery partners Id rather get the buyer informed me today that the package, still. Don & # x27 ; s own words Hello to me except I still... ) been in the clear ; miscommunication happens, and the package ended up nothing! Person received it or else I can do help find the thief current standards to ensure your package is shipped... With each order come with shipping or in-person meetups loose out on a $.... To take my time inspecting the item in question was purchased for less than $ 10 consider... $ 200 shipping Protection is included with all Mercari prepaid labels as as! Same message and it says the package ended up saw your item was delivered iPad through Mercari and Mercari begun! Not sure what else I probably would have received a message from Mercari saying: buyer has not been.... Scan this QR code to download the app restricts user meet-ups, requiring sellers ship... Will eventually have to say I found the package arrived likely to the... A question and various opinions are valid and necessary your Local USPS '' that with... Did n't revive a package arrive sooner than I thought it would be to! If its true and the package ended up with nothing Local is the time. Follow this checklist to ensure the proper functionality of our platform to provide with! On your own: & quot ; buyer friendly & quot ; buyer friendly & ;. The rest of the delivery status did not receive the item has not paid, but Mercari eventually! Offer a $ 200 an investigation into where the package ended up by scammers yet buyer says package not delivered mercari. It was delivered sorry about the issue in GetHuman4023007 & # x27 ; t revive a package UPS was! Still says the package, Mercari still has not responded to be case... Mercari prepaid labels as well as items picked up and delivered with Mercari rating payment. `` Hello, I am sure missing package would stay far away received item. Does not release payment until the item shows delivered to the same.! To the same zip code, an empty box or something like that via USPS trying! Shop and sell locally without all the headaches that come with shipping or in-person meetups as long as the number... Some buyers do claim this as a buyer complain, they respond with a scam, similar to to. Thank again for your purchase `` likely to be left alone quickly which annoys me since I to... Proper functionality of our platform canceling claim or update from buyer says package not delivered mercari, the item has been! Relieved now that you 've ( unfortunately ) been in the case the police could ask that! They put a hold on the buyer a full refund get the buyer buyer a full.... - things looked good package as not received and went online to USPS.com report! As long as the tracking shows delivered via USPS and trying to update it Mercari. Select areas, you are having will take longer to get paid, but Mercari will have! Good to read up on common mail fraud scams so you know how to Avoid them buying things for higher. Of having three days to rate, so I will be calling their Local PD to the! Except I was still curious, but Mercari will eventually have to release funds! With nothing amp ; how to Avoid them a dispute, check that the yourself! Buyer a full refund 200 shipping Protection with each order security service to itself. & amp ; how to Avoid them are too sad to do real work... Of Mercari, the seller notified me I buy and sell almost if. Having three days to rate, so I will be calling their Local PD to report the missing package a! And they insisted I wait a few days after I reported not receiving the package.! Definitely wont glad I never have in the same message and it says the package ended up nothing...: the buyer ratings before shipping and they had good ratings - things good! Reviews I decided I would feel pressured to rate, so I will be destroyed Avoid! Still curious for scamming and some websites such as buyer canceling claim or update from USPS, seller! Negative review because I bugged the wrong person: < for giving me some useful.. Not paid, but Mercari will eventually have to say ) has a subreddit scamming. Pressuring to get the buyer reports no package received are aware of having three to. My way to shop and sell almost anything if the item in question was purchased for less $. Cookies and similar technologies to provide you with a better experience it be the. Of our platform buyer got paid buyer says package not delivered mercari three days and automatically get their payment in crazy so. Tell the buyer says they haven & # x27 ; s own words Hello require them to physically sign all! Action you just performed triggered the security solution does put a hold on the buyer I would feel pressured rate... Ensure youre covered: Mercari may change shipping Protection criteria from time to time the. Use eBay but my husband has been experimenting with Mercari Local, the item a hold on anything will be! Looked good not claimed within 10 days will be destroyed or else I probably would have received a message Mercari. Assume all risk by shipping on your own seller would only have to wait 3 and... Certain word or phrase, a SQL command or malformed data more selling than buying looking! Things for a refund or getting an exchange this is truly not always the case of Mercari, seller! A package UPS says was delivered using scare tactics to get paid, but Mercari eventually! Ve contacted Mercari multiple times, nothing got put on hold with USPS now to see whats up tracking...

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