cadillac srx headlight reimbursement form 2020

No big deal. More issues like mine will leave your new inventory lots full !! So disappointed at Gm/ Cadillac for making such a faulty vechile. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. The Capital Cadillac service rep even put that on the invoice. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. lawsuits can be viewedhere. Sign me up. The most environmental impact humans do is buy new cars and trash old ones. He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. forms : { VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. My wifes new 2010 SRX excitement was short lived , leaking sun roof , drain tubes plugged , driver side floor was flooded .Exhaust leak after only a few years , some type of converter , cost me some unexpected dollars . We told the dealership the same week we purchased and they had us bring it back and were told everything was good. Purchased our 2012 SRX in 2015 from our local Cadillac dealership and a headlamp issue was never disclosed to us prior to purchase. Air bag did not deployed! However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. Required fields are marked *. I also would like to know how to join the lawsuit fir the Cadillac headlights please. I have been notified this will cost roughly $3,000. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. The information on this page is for reference only. that reports on class action lawsuits, class action settlements, These defects result in damage to assembly components, such as corroding igniters and burnt-out bulbs. There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. administrator or law firm. I was not aware of the light issue until I started driving more at night. You will receive a link to create a new password via email. Before commenting, please review our comment policy. Why hasnt something been done with this. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. I dont have an autmatic lift gate or heated seat. I received a ticket I had to fight in court. Used Cadillac SRX. I am upset about the deadline to have the lights repaired. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. Terrible car and terrible service. December 19, 2021, 5:06 pm. A dealer told the plaintiff the headlight seals were allowing moisture to damage the reflectors inside the headlights which caused the lights to stay dim. He agreed that the headlights are defective but theres nothing they can do about it. Complained but was never told about this problem by Tustin, CA, Cadillac. I spent countless hours on hold and BS promises that the check will be coming. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. CR usually bad mouths American cars. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Tl- the contact owns a 2016 Cadillac Srx. I received the letter from my dealer and made the deadline. Was told that I would have to pay to get all this fixed by GM but read other states won their case. I just had my headlights replaced to correct the headlight problem. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." Same here Except for the cost. So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! December 20, 2021, 8:28 pm, LincolnLarry al, v. General Motors LLC. I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe GM is really wrong for not accepting their responsibility in this defect. Cadillac Certified Service experts are standing by to provide authentic, premium care to help keep your vehicle performing its best. listeners: [], So I bought leds off eBay nothing pricey $30-40 and figured that outta do it yes and no. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. I then got all the forms and documentation all together and the waiting game started.. after 5 months I called and was told that the dealer didnt specifically mark paid on the invoice and I needed to re send it and the shop wrote paid in full .. again I did and waited another 3 months and called in again and was told it cant be written on as paid.. Jeesh.. soooooo I went back to the body shop and they stamped the invoice paid and dated it and that was again rejected as being a generic stamp and not valid either. Why dont they just allow us to go to a dealer and get them fixed and deal with the dealer? The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. I want justice and compensation as well . Thank you. Sunday 11:00am to midnight. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. I dont think anyone has received anything from the suit. I thought I was going crazy not being able to see at night. What a joke! Just cost me $3200. Cost $1,556.92. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. Service: (253) 321-5771 . Same here, I would really like additional information if possible. I bought it used. But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. The class action further alleges the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. Both headlights have cracks in both them. My SRX is a 2014. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. Cadillac SRX. If you have repairs done to a vehicle at a dealership, they will not wait five months for you to pay THEM. Please Help Thank You, I have a 2011. Im in the same boat. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. Virginia plaintiff Robert Elliott. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. Decide which cookies you want to allow. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. Canada . 1999 Sedan Deville Concours 2005 Escalade ESV. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Weve owned Cadillacs since 1972 and have never received a run-around like this. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! December 18, 2021, 10:54 am, Im having the same problem no dealership wont touch it no answer from GM that is a shame thinking about switching brand, David K I dont ha e another 2100 lying around. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. I thought my eyes was getting bad Im force to ride to work with high beams on. I have a 2011 SRX and took it to dealer and they said the deadline had passed. tommckay Registered })(); Please enter your username or email address. I work at night and have to use my high beams. When we purchased these luxury cars at a high inflated price I feel that should include lights. I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. Isnt this just like a normal recall when there is an issue with their parts? Raheel Q I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. The opt in time for the suit ended 2 Jun 2019. March 22, 2022, 9:20 pm, What could we do about this problem. Who can you trust?? Advance Auto Parts has 17 different Low Beam Headlight Bulb for your vehicle, ready for shipping or in-store pick up. 10. Get it by Saturday. Additionally, GM has allegedly received numerous complaints about the problem from consumers. Warning to anyone do not purchase from Cavendar. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! Cant drive at night at all anymore How do I join this lawsuit? Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. So I called GM and was told I would not receive reimbursement until maybe August. NEW VEHICLE OFFERS NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. The plaintiffs are represented by Berger & Montague P.C. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. David K January 30, 2022, 10:32 pm. That says a lot, considering that CR usually pans American cars. I went to Cadillac dealership with problem back in 2018. First and last , Cadillac , never again. Why should the customer pay for a design error and pay a car note. This is crazy! I feel like I am driving blind at night unless I turn my brights on. In a few years all of Cadillacs cars will be electric. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Participant. on: function (event, callback) { They wouldnt even look at it. Just replaced mine that burned out due to moisture. LincolnLarry Installation could not have been any easier with a traditional bulb on the 2013 SRX. The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. Redesigned for 2010, the SRX switched to a front-/all-wheel drive platform and emerged as an agile and sporty contender with a well-trimmed interior and a lot of style. I have the same issue with my 2014 SRX. The complaint alleges that GM has known about this problem since at least May 2010 because, it claims, the 2010-2015 Cadillac SRX vehicles had the same problem and the company put out several technical service bulletins (TSBs) about it. Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. Will I qualify for this class action? I am looking for attorneys in Texas looking to file a class action lawsuit. https://topclassactions.com/wp-admin/admin-ajax.php. Im thinking of trading it in for a Japanese car. GM has already settled lawsuits over this very issue in California and Florida. We want a full recall for all owners 2010-2016. They probably all drive Volvos and Japanese cars. For more information, please contact us at 1-888-333-3281. This car has been a nightmare. December 16, 2021, 4:26 pm. The cracks are like twins. I refuse to pay for this! $1400.00 out of MY Pocket!!! The vehicle is a death trap. Original review: Sept. 9, 2022. 910 Traffic Avenue, Sumner, WA 98390 The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Almost $1800.00. I have a 2015 Cadillac SRX and my lights are horrible. I got it fixed by body shop for 1100. It was like they werent even on. I have a 2010 SRX with same issue. My family was a true G.M. window.mc4wp.listeners.push({ They then gave us an e-mail address to write to and a claim number. Im glad some of you got reimbursed. I do not feel safe driving at night!!! I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. George Prewitt 38 results. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. I was told on11/11/2020 that my claim was complete and they had everything they to needed to pay. Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? Thank you. I concur with you Mr. Johnson. We are all lucky we got back in one piece. Here at Advance Auto Parts, we work . Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. Click Accept if you consent. The deadline to submit your claim is June 1, 2011. I think I will get rid of it. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. If you continue to use this site, you consent to this use of cookies. Cadillac, if you are listening or even care- just fix the problem for your customers. callback: callback If there was a car behind with headlights on, we could only see a shadow of our car. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. This is a serious safety issue. (Sorry Kia no offense intended. We went to the dealership we purchased it from and they were no help. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. I received a letter from GM in March about getting the headlights replaced. Is possible to have the class action suit amended to include all second generation SRXs? I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. If GM rules you should be reimbursed then they will pay and that will be the end. doesnt make sense, I agree please. I contacted the number on the letter and was told that it had been extended to June 30th. I cant even see a person or animal if they were on the road at night. LincolnLarry Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. I bought a 2015 SRX 11 weeks ago. November 17, 2021, 9:35 pm. I changed the lights to Brighter ones. Craig Sharpe he inherited when his mother passed away. Privacy Policy | How can I be included. Worst Issues. Just so you know Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. Same here. However, to know that it could happen again is not acceptable! If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. I want to file a claim action suit !!! Cadillac told me it was not a safety concern. Headlights that "look grey" and . The repairs must have. i called Cadillac after i heard about this lawsuit According to GM, offer to reimburse expired June 2. are trademarks of Autobeef LLC, All rights reserved. Save Search (0 Saved) Get it by Saturday. December 17, 2021, 11:31 pm. It is now July 24th and my dealer has yet to get the parts to do the repair. File a claim online or by phone 24/7. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. So disgusted with the never ending lies by GM. Please add me. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" 2009 Cadillac SRX. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. Total Cost 333 dollars for new upgraded fixtures. Wow, I am blown away by all the notes on the headlights! Filter. Since trading in the vehicle I have found out about this class action lawsuit. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. December 18, 2021, 11:02 am. We noticed headlights were a little dimmer than our other cars but in 15 mos the headlights have deteriorated to the point that 1 light appears to be out and the other so faint that u either drive with the high beams at night or risk death. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. Vanessa I would like to join this group, after I spent hundreds of dollars on the problem over the last couple years. What are other people doing in this situation? CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Karen pensyl Johnnie Baldwin Fill out this form for a FREE and prompt case evaluation. I want to be part of this class action. They dont seem to know how to fix it or want to fix it. Same here, getting rid of ours to never buy a GM vehicle again!!! THIS IS SUCH A HEADACHE!!! Walter Kosydor Its Ludacris since this is an actual manufacturer defect. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. I should not be forced to pay to have it replaced. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. This is unbelievable to me. Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. I live in Colorado. Add your complaint here, about any vehicle. Bought it at my local Auto part store. Are the plastic lenses cloudy? The issue doesnt magically disappear on the vehicle after the deadline. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Was told not covered at least $800.00 for each headlight. February 20, 2022, 3:56 pm. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night.

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